Made to Order

Made to order at President Jewellers means exactly what the phrase says: no ring leaves our Hatton Garden workshop until it has been designed, cast, set and finished specifically for the person wearing it. The 1,098 rings in this collection span engagement rings, wedding rings and eternity rings — each one built from a CAD design reviewed and confirmed before any metal is cut. Every piece is available in 9ct, 14ct and 18ct gold or 950 platinum, and every centre stone position can be filled with certified diamonds, coloured diamonds or gemstones.

The collection includes nature-inspired pieces such as the Willow Ring With Sapphire Accents and the Luxe Secret Garden Lab Emerald and Diamond Engagement Ring, alongside eternity designs like the Eternity Lab Emerald and Diamond Ring and the Mixed Metal Celtic Eternity Knot Wedding Ring. The range is deliberately broad — the common thread is not a single style but a single process: every ring is made for you, to your specification, in our UK workshop.

All diamonds above 0.10ct are independently certified by GIA, IGI or HRD. Every finished ring is hallmarked at the London Assay Office. Orders include complimentary insured UK delivery, free resizing for life, and a lifetime warranty against manufacturing defects. Made-to-order and engraved pieces are not eligible for return, so the consultation and sample stages described below are where the fit and design are confirmed.

What does made to order mean at President Jewellers?

Made to order, in a fine jewellery context, means the ring does not exist in a warehouse waiting to be shipped. The design is produced in response to a specific order: your finger size, your chosen metal, your centre stone, and any modifications you want to the setting. The distinction matters practically — a made-to-order ring can be adjusted before casting in ways a ready-to-ship ring cannot.

At President Jewellers the process begins with a CAD rendering of the ring as designed. That drawing is shared with the client before any metalwork starts. A silver or wax sample is then available for try-on at the Hatton Garden workshop, so the proportions, band width and overall scale can be reviewed on the hand. Only after that stage does casting proceed. This is not a custom-from-scratch bespoke commission for every order — the designs in this collection are established, finished templates — but every ring is made to your measurements and confirmed before it is built.

Engagement rings made to order

Most of the engagement ring designs in this collection accommodate a range of centre-stone choices and can be adjusted in metal, finger size and, in some cases, shoulder detail. Nature-inspired settings — which represent a significant part of this collection — typically feature vine, leaf or branch motifs along the shoulders. The Nadia Sapphire and Diamond Engagement Ring at £1,155 and the Luxe Rhiannon Three Stone Sapphire Engagement Ring at £1,771 illustrate the range from entry-level to mid-budget without compromising the quality of the setting work.

Centre stones are available as certified natural diamonds, certified lab-grown diamonds, coloured diamonds or gemstones — the Willow Ring With Lab Emerald Accents and the Luxe Rhiannon Three Stone Lab Emerald Engagement Ring show how lab-grown emerald integrates into settings that were designed with gemstones in mind from the outset. If you are bringing a stone you have already chosen, we can assess the setting compatibility during the consultation stage.

Wedding and eternity rings made to order

Wedding and eternity rings in this collection follow the same made-to-order process as engagement rings: CAD confirmation, optional wax sample at the workshop, then casting to your size. Wedding ring clients often use the sample stage to check how the band sits against their engagement ring, since the critical dimension here is width — not just the number itself but how the two profiles interact on the finger.

Eternity designs range from more restrained half-set formats to fully continuous settings. The Glacier Eternity Black Diamond 6mm Wedding Ring at £2,417 and the Equator Eternity Lab Diamond 4.5mm Wedding Ring, also at £2,417, represent the higher end of the continuous-setting range. Both are built to a fixed finger size and cannot be resized once the stones are set — the wax sample stage is therefore particularly important for these designs.

The made-to-order process, step by step

The schedule from order confirmation runs as follows. In the first few working days, a CAD drawing of the ring is prepared to your specifications — metal, size, stone selection — and shared for approval. Once confirmed, a silver or wax sample is available for review at our Hatton Garden showroom. Amendments at this stage are straightforward and cost nothing additional; amendments after casting are not possible without additional cost and time.

After sample approval, the ring moves to casting, stone setting and finishing in the UK workshop. Hallmarking follows at the London Assay Office; insured delivery completes the order. End to end, the lead time is 7 to 14 working days from order confirmation — simple settings at the faster end, intricate pavé work and multi-stone designs toward the longer end. Loose stones, if ordered separately, are delivered within 5 to 7 working days; when set into a ring, the combined timeline reverts to the 7–14 working day schedule.

Choosing your metal

The collection is available in 9ct, 14ct and 18ct gold — in white, yellow or rose — and in 950 platinum. Karat affects both durability and price: 9ct gold contains the lowest gold proportion and is the most scratch-resistant of the gold alloys; 18ct contains more gold and has a richer colour but marks more readily with daily contact. Platinum is the densest option and the most secure for holding stones in a pavé or prong setting over decades, though it develops a patina of fine scratches that some clients prefer and others periodically polish away.

Colour temperature matters alongside karat. Yellow and rose gold flatter warmer diamond grades — G to J on the GIA scale — and work particularly well with coloured gemstone accents such as the sapphires in the Petite Luxe Twisted Vine Sapphire and Diamond Ring. White gold and platinum suit near-colourless and colourless diamonds — D to F — and tend to read as more contemporary in style. All metal choices are confirmed at the CAD stage, before any work is committed to.

How much does a made-to-order ring cost?

The range in this collection runs from around £1,150 for a gemstone-accented engagement ring in 9ct or 14ct gold up to several thousand pounds for a fully-set eternity ring in 18ct gold or platinum. The UK average spend on an engagement ring is £2,247 (Bridebook, 2026), which corresponds roughly to the mid-point of the collection — designs such as the Secret Garden Lab Emerald and Diamond Engagement Ring at £2,138 sit close to that figure in 14ct gold.

Price is driven by three variables: metal choice (9ct is meaningfully less expensive than 18ct or platinum), total stone weight, and the complexity of the setting. Multi-stone three-piece designs and continuous-set eternity rings carry a setting premium over single-stone solitaires because the labour of setting each stone precisely is billed by time. Discussing your priorities during the consultation stage — stone quality, metal, budget ceiling — allows us to identify the design that best fits all three without compromise in the areas that matter most to you.

Frequently asked questions

What does made to order mean for a ring?

A made-to-order ring is produced in response to a confirmed order rather than held as finished stock. At President Jewellers, the ring is built to your finger size, metal choice and stone selection from the point of order. The process includes a CAD drawing for approval and, for most designs, a silver or wax sample for try-on at the Hatton Garden workshop. This allows the proportions to be confirmed on the hand before casting begins. The total lead time from order confirmation is 7 to 14 working days.

Can I change the design of a ring in this collection?

Within certain parameters, yes. Metal type, karat, finger size and centre-stone selection are adjustable on every piece. Some designs allow changes to band width or shoulder detail. More significant departures from the listed design — altering the setting architecture, adding or removing stones, changing prong count — are handled as bespoke commissions rather than standard made-to-order variations. Contact us before placing an order and we can confirm what is possible within the design's structure. Modifications are agreed in writing at the CAD stage before any metal is committed.

Can I supply my own stone?

Yes. If you have a loose certified diamond or gemstone you wish to use, bring it to the Hatton Garden consultation and we will assess the setting compatibility. The stone must be independently certified if it is a diamond — GIA, IGI or HRD certification is accepted. A stone supplied by the client is not covered under our stone replacement warranty, though the ring setting itself carries the full lifetime manufacturing warranty. We will confirm whether the stone dimensions are compatible with your chosen setting before proceeding.

How long does a made-to-order ring take?

7 to 14 working days from order confirmation. Simple single-stone settings in gold typically sit toward the 7-day end of the range. Intricate pavé work, multi-stone designs, and continuous-set eternity rings are toward 14 days. The CAD and sample stages are included within that window. If you need a ring for a specific date — a proposal, a wedding, an anniversary — place the order with at least 15 working days to spare to allow time for delivery and any sample adjustments before casting is finalised.

Are made-to-order rings eligible for return?

No. Made-to-order and engraved pieces are excluded from the standard 30-day return policy because they are produced to individual specifications. This is why the CAD approval and sample stages exist — to confirm the design before metalwork begins. If there is a manufacturing defect, the lifetime warranty covers it regardless. We recommend using the sample try-on at the Hatton Garden workshop to confirm the fit and proportions before giving final approval to proceed with casting.

What hallmark is on a President Jewellers ring?

Every ring is hallmarked at the London Assay Office before delivery. The hallmark records the metal type, fineness (for example, 750 for 18ct gold, 950 for platinum), the maker's mark, and the year of assay. This is the legal standard for precious-metal jewellery sold in the UK and provides a permanent, independent record of what the ring is made from. Certification documents for any independently graded centre stone are included with the ring on delivery.